Cancellation & Modification Policy

• Orders can be cancelled within 4 hours of placement, provided the order has not been processed.

• Cancellations after 4 hours of placement are not permitted, regardless of whether the order has been processed or not.

• A 6% cancellation fee will be deducted from the refund for all approved cancellations to cover transaction and processing charges, regardless of when the cancellation is requested.

• Refunds will be initiated within 24 hours from our end. It may take 6–7 banking days to reflect in your account.

• If you do not receive the refund after this period, please contact your bank.

• No cancellations or modifications are permitted once the order has been processed or shipped.

• Any order modifications, including changes to colour, address, or order details, can be requested without cancellation, subject to the order not being processed.

• Customers must contact us at the earliest for any cancellation or modification request, as assistance is only possible before order processing.