COD Policy

Availability of Cash on Delivery (COD)

Azura is a homegrown and women-led brand run by a passionate mother and her two daughters. At Azura, we deeply value the trust of our customers. Although we currently do not offer Cash on Delivery (COD) as a payment option, we strive to provide reassurance and build trust in the following ways:
Personalized Video Calls
To establish trust, we invite you to contact us through Instagram or Whatsapp for a video call. During this interactive session, we will gladly showcase the products you are considering, as well as provide a glimpse into our stockroom and any other aspects you would like to see. This direct engagement allows you to build trust by observing our authenticity and transparency.
Live Pictures
Our Instagram Highlights section, specifically labeled as "Live Orders," features a multitude of unedited and raw pictures of our products. These images are captured just before the packaging process, offering an accurate representation of the items you will receive. By browsing through these highlights, you can gain confidence in the quality and appearance of our products.
Behind the Scenes (BTS) Content
In our BTS highlights, we provide an exclusive behind-the-scenes view of our entire packaging process, along with glimpses of our personal lives, including our home, workspace, and our family working together. This intimate look demonstrates our commitment, authenticity, and dedication to our business.
Event Highlights
We have curated highlights showcasing our participation in significant events held in New Delhi. These highlights feature numerous customer pictures and event snapshots, providing further evidence of our reputable presence and satisfied customer base.
Know the Owner
In our Instagram page's bio, you will find the owners' personal identification, reinforcing our commitment to transparency and accountability.
We understand the importance of trust in online transactions, and we are here to address any concerns or questions you may have. We believe that by offering these reassurances, we can establish a trusting relationship with our valued customers. 
Thank you for considering Azura, and we look forward to serving you with integrity and excellence.
Contact us on:
Instagram: instagram.com/azuracloset.in
Whatsapp: 9267979474, 9599589282
Mail: azura.closet.query@gmail.com